Accessibility Statement

Skyline Express Limited
Last updated: 28 Nov 2025

Skyline Express Limited is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

1. Our Commitment

We strive to make our website accessible to all users, including those with visual, hearing, cognitive, or motor impairments. We aim to conform to Level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.1.

2. Measures to Support Accessibility

Skyline Express Limited takes the following measures to ensure accessibility:

  • Include accessibility as part of our mission statement
  • Integrate accessibility into our procurement practices
  • Provide continual accessibility training for our staff
  • Assign clear accessibility goals and responsibilities
  • Employ formal accessibility quality assurance methods

3. Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Our website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

4. Feedback

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:

  • Phone: +44 (0) 1473 749509
  • Email: info@skyline-express.co.uk
  • Address: 46 Boss Hall Rd, Ipswich, IP1 5BN

We try to respond to feedback within 5 business days.

5. Compatibility with Browsers and Assistive Technology

Our website is designed to be compatible with the following assistive technologies:

  • Modern web browsers including Chrome, Firefox, Safari, and Edge
  • Screen readers such as JAWS, NVDA, and VoiceOver
  • Keyboard navigation
  • Browser zoom and text resize features

6. Technical Specifications

Accessibility of our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

7. Limitations and Alternatives

Despite our best efforts to ensure accessibility, there may be some limitations. Below is a description of known limitations and potential solutions:

  • Some images may lack adequate alternative text: We are working to add proper descriptions to all images
  • Some PDF documents may not be fully accessible: We aim to provide accessible alternatives where possible
  • Some third-party content may not be fully accessible: We work with our partners to improve accessibility

8. Assessment Approach

Skyline Express Limited assessed the accessibility of this website by the following approaches:

  • Self-evaluation
  • External evaluation

9. Date

This statement was created on 28 November 2025.

10. Contact Us

If you have any questions or concerns about accessibility, please contact us:

Skyline Express Limited
46 Boss Hall Rd, Ipswich, IP1 5BN
Email: info@skyline-express.co.uk
Phone: +44 (0) 1473 749509